KAREN: May be a funny question, may be impossible to answer, about sort of the typical kind of cases that come up. Is there anything sort of that's the most common or typical that you end up seeing as a health aide?

STELLA: Of course, sore throats. You know, for a little past three months we have been having, like, strep throats. Earaches. Cold, you know, chest colds, those kinds of things, those -- those are typical --

KAREN: Uh-hum.

STELLA: -- that we see.

KAREN: In your years as a health aide, something that comes to mind as the most unusual that you saw?

STELLA: Most unusual that I saw. Just -- hmm.

KAREN: Or was there something that was completely out of the realm of your training and you had absolutely no idea what to do or what it was or something like that?

STELLA: We always have to report whatever we see, so I don't know if it's unusual for the doctors or for -- you know, it just kind of -- we see, you know, from cuts to sores to rash.

KAREN: Uh-hum.

STELLA: Just everything. And I don't know if that's unusual. You know, that's just...

KAREN: Well, yeah, I guess what I'm thinking is, is was your -- you found that your training was sufficient and appropriate for the kind of cases you were faced with?

Or were there things that -- that came in and you're just like, I don't have the training, I don't know this, and...

STELLA: I suppose for like really bad, you know, for -- for things that we have to send in, those are the kinds of things we can't handle, like really bad infections where, you know, you can't do anything about at home.

KAREN: Uh-hum.

STELLA: It would have to be in the doctor or in the hospital for treatment. Those kinds of things --

KAREN: Uh-hum.

STELLA: -- that we see once in awhile.

KAREN: But you know to send them to the doctor?

STELLA: Yeah. Uh-hum.

KAREN: Okay. So do you think that the -- the three months of training and then the continuing education is sufficient for health aides?

STELLA: No, it's not ever sufficient. You need to go keep track -- you know, keep training. Yes. And that's why, you know, we have our trainings that they send us to every year.

KAREN: Uh-hum.